Digital Resources, Subscriptions, and Registrations
Various types of digital or virtual resources can be ordered at this Store, and include eBooks, Subscriptions, Memberships, and Event Registrations.
Digital resources like eBooks can be accessed immediately after you have placed your order and payment has been verified. Digital files are electronically delivered and are not shipped, although some products may contain both digital and physical material.
Please read the rest of these instructions pertaining to your purchase.
HaYesod Digital Packs
Digital and on-demand videos, like those offered as part of the HaYesod program are accessed through the Vimeo On Demand service and are available only through Vimeo. After placing your order for HaYesod Digital Packs, you will receive a separate email with specific details on how to access and download your on-demand videos. Refer to this link: https://vimeo.com/help/faq/vimeo-on-demand/watching-purchased-videos to troubleshoot issues.
Messiah Magazine, Journal and HaYesod Online Students
Digital subscriptions or resources related to Messiah Magazine, Messiah Journal, the HaYesod Online Student program, and FFOZ Friends, require you to sign up for a free FFOZ Core account. Only after completing your account creation here, can we link your digital resources to your account.
No physical products are included in Event Registrations. If you are asked to include shipping details, always choose the free shipping option. After you have registered for an Event, our Admin Care Team will be in touch with you regarding the registration.
When and How do you receive your Store downloads?
- After payment, you can sign into your account and go to your "My Account" or "Orders" page where you will see the Download links.
- You will also receive an email notification with links to all your downloads. Use the links you receive in the notification email immediately after your order has been paid to download your digital resources.
- If your download fails for any reason, please try again before requesting assistance. You may download digital resources a number of times, but may not copy and distribute it as this would violate the copyright agreement with us.
Download your files as soon as you can and make backups
- Your downloads will be available for download for a set period of time after purchase
- If your download period expired, please contact us to extend the download period
- Download format: Most downloads are available in more than one format, i.e. a Zip archive that contains the MP3 files, a PDF or other files, or the native program files, like PDF, ePUB, MOBI, etc.
- Zip archives: You can download the Zip archive, and then extract the files afterwards if you experience problems with the native PDF or MP3 files.
- Zip archive problems: If you cannot download and open a Zip archive, you need to install a Zip utility on your device in order to do this.
- Tablets, Phones, eBook Readers: Unless you know how to manage Zip archives, MP3 and other file types on iOS, Android or Windows tablets or phones, we advise you to download your digital resources on a desktop computer first. iOS normally directly opens MP3 downloads in the Safari browser and starts playing the files, instead of giving the option to download the actual files. To avoid this, get an App that can download and store files on your iOS device. There are many free Apps available in the Apple App Store to do this, like Documents, by Readdle, Dropbox, etc. (https://readdle.com/products/documents).
- Kindle Devices and eBooks: If you purchased an eBook and need to transfer the file to a Kindle device, please follow the instructions from Amazon here.
When ordering digital products, it is important that you take into account the suitability of your internet connection to download large files (500MB or more). Our staff cannot manually send these files to you via email after purchase.
Copyright notice: Digital products are subject to the same copyright rules of normal products. Digital files may not be copied, except for your private, personal use, and may not be re-distributed free, or sold at any price.